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Support Registered IT Support staff can access our our Support Site.  This is the preferred method for logging support calls.  If you do not have access to this, please visit our Account Upgrade page. Our Support and Knowledge Base facility covers these areas: • Knowledge Base Search • Support Calls - review current queries - log a new query - append notes to an existing query Some areas of the Support and Knowledge Base are for Partner and the Product Advisory Group members only.  These include: • Forum • Wiki Login to the Support web site Support Details: Support Desk: 0844 414 2999 (within UK Local Rate Call) Support Desk: +44 (0) 1604 857911 (Outside UK) Support Fax: +44 (0) 1604 857858 Support email: support@fwbs.net We are constantly reviewing and improving our online access to support and customer care for Partners and Customers. If you have any ideas or feedback please let us know.

Registered Office: The Old Brewery Towcester Road Milton Malsor Northamptonshire NN7 3AP United Kingdom Main Contact Details: t: +44 (0) 1604 857857 f:  +44 (0) 1604 857858 e: info@fwbs.net Location